FAQ

Find answers to common questions about mortgages, loan options, and the role of mortgage brokers. All Seasons. Finance provides clear, concise information to help you navigate the lending process and make informed decisions.

Frequently Asked Questions

Mortgage brokers are qualified professionals in the finance industry. They work with you to assess your borrowing needs and objectives and help you determine how much you can borrow. Brokers help ensure you don’t take out a loan that isn’t right for you.

Like solicitors, accountants, or financial planners, we are specialists in what we do and will provide you with suitable financial solutions to help you achieve your goals.

Working with a mortgage broker offers a more personalized level of service than you would typically receive directly from a lender. Our brokers have access to a wide range of finance products from various lenders. This allows them to compare different lending products and find a loan that’s perfect for you.

Some mortgage brokers charge a fee for their services, while others do not. When you secure a loan through a mortgage broker, your loan repayments do not increase. Brokers receive a commission from the lender for bringing in new business, but this does not affect your interest rate.

If a broker charges a service fee, they must disclose it upfront so you know the cost before deciding to engage their services.

Absolutely not. First of all, there is very little difference between the commissions paid by the various lenders. There is also legislation in our industry called the National Consumer Credit Protection Act (or NCCP), that is designed to protect consumers and ensure ethical and professional standards in the finance industry. We tell you upfront what commission we will be getting from the lender. Our job, our only job, is to find a competitive loan for your needs and objectives.

Some brokers charge a fee for their service, which they must disclose to you upfront before you engage their services. However, the overall costs of the loan remain the same, depending on the loan and lender you choose. If you want to save on loan costs, just let us know. We can find loan products from lenders with the lowest fees and charges.

Several factors must be considered when determining how much a customer can borrow, such as income, employment status, savings, current living expenses, and any existing liabilities. Our borrowing calculator can provide a rough estimate of how much you might be able to borrow. For a more accurate assessment, please give us a call so we can discuss your options and circumstances in more detail.

A mortgage broker will recommend a product based on your priorities, such as “paying off my loan quickly,” “guaranteed repayments,” or “low cost.” Our guiding principle is: “If you want flexibility, take a variable-rate loan; if you want budget certainty, choose a fixed-rate loan; and if you want both, consider a split loan.”

Absolutely! We are mobile brokers, so we can come to you!

We have access to many lenders, allowing us to source loans from a variety of providers. This means we can offer you multiple options tailored to your unique situation and needs.

 

We do not set interest rates. The Reserve Bank of Australia meets on the first Tuesday of every month to determine the official cash rate for the country. Lenders use this rate as a benchmark to set their own rates. Additionally, lenders adjust their rates based on their costs and other economic factors.

Lenders can only offer their own products, which can include a range of options such as low doc loans, package loans, loans with redraw facilities, plant and equipment loans, fixed rate loans, interest-only loans, and variable rates, among others. The challenge for consumers is determining which loan is right for them. This is where a mortgage broker becomes invaluable.

If you approach a bank directly, you’ll only be presented with the loan options available through that specific lender. As your mortgage broker, we handle all the research to find the best loan for your needs. We have access to a wide range of lenders and their products, and our sole focus is to match a suitable loan to your personal financial circumstances and goals.

 

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